If your D2L automatically scrolls down the page, you will need to log into your Microsoft 365 account within the Request Help widget.

Step 1: From your D2L homepage, or a D2L course page, locate the “Request Help” widget in the lower-right corner of your page.  

• If you are already signed in to the widget, you may skip the next 2 steps. 

• If you are not already signed in to the widget, your page will “jump” to the bottom each time you log in to D2L. 

Step 2: Sign in to the Request Help widget, using your Microsoft 365 credentials. See screenshot below. 

Step 3: When you log in to the widget for the first time, you may be prompted to authorize the connection to your Microsoft 365 account by clicking the “Allow” button. See screenshot below. 

Note: To activate the "Allow" button, you may need to click any links that say "Fix connection."