Students using Chromebooks with Respondus Lockdown Browser

Respondus Lockdown Admin Dashboard has the "Allow access to LockDown Browser for Chromebook" set to Yes for Normandale. In this case, instructors no longer need to configure a Respondus quiz to allow Chromebooks. Instead, students should be able to use the LockDown Browser installation link on their Chromebook device when taking a Brightspace quiz that are requires the LockDown Browser.

Here's additional information for how students can enable the LockDown Browser Chromebook extension on their device:
"To install the new extension to a student-owned Chromebook, students will need to use the regular LockDown Browser installation link for your school (they will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension."

Known Issues
Limitations and/or known issues with LockDown Browser for Chromebook:

- Quiz passwords (specified via the "optional password" field in the LockDown Browser Dashboard) aren’t currently supported for exams that use only LockDown Browser. For exams requiring Respondus Monitor, the optional password field is supported.Respondus
- LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
- The extended keyboard functions (for adding symbols and special characters) isn’t currently available
- LockDown Browser’s “Help Center” is currently unavailable, and there is no Live Chat support for students taking exams that require Respondus Monitor.
- "Allow access to specific external web domains" option is currently not supported
- (Brightspace) Pop-ups need to be enabled in Chrome for the server otherwise the student gets stuck on the "Start Quiz" page. Please refer to this article.
- (Canvas) “Google Chrome OS can’t open this page” error will occur. Click the "close" button on the error, and you should be able to proceed. also lists limitations and known issues with the LockDown Browser Chromebook extension at the same article:

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Article ID: 137777
Tue 9/14/21 11:10 AM
Wed 9/15/21 9:27 AM