PDF file doesn't open in the Intranet (SharePoint)

Some PDFs will not open in the Employee Intranet (SharePoint). They open successfully on your desktop, but fail when uploaded to the Intranet. This is because of the way the PDF was created. 

In order to fix the PDF file so that it opens up on the Intranet, please follow these steps:

  1. Download the file from SharePoint to your desktop
  2. Open the file in Adobe Acrobat Pro
    (Don't have Adobe Actobat Pro? Here's how to request it.)
  3. Export the PDF to Word
    go to File > Export As > Microsoft Word > Word Document
  4. The PDF should now open in Word
  5. In Microsoft Word, go to File > Save As Adobe PDF. Call it the same name as your original PDF.
  6. You can upload the file by dragging and dropping it into the Documents folder on SharePoint. If the name is the same as the original, it will overwrite it.
  7. The PDF file you just created will open up on the Employee Intranet (SharePoint)
Was this helpful?
0 reviews

Details

Article ID: 84298
Created
Fri 8/2/19 2:24 PM
Modified
Mon 8/5/19 8:25 AM