On Thursday, May 16th, 2024, The "Request Help" widget will move to the TOP of D2L Course Pages

What is the D2L Request Help widget?

• The Request Help widget was installed on INSTRUCTOR ONLY D2L pages a few years ago, in the lower-right corner of the page.
• The widget allows instructors to search for D2L help articles, contact the IT Helpdesk, or create a DEV (Development) course.
• The screenshot below shows what the widget looks like, and the arrows point out three of the widget's main features.
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Summary of this change:

• On May 16th, 2024, the widget will move to the TOP RIGHT corner of D2L homepages.
• This change was recommended by the Normandale Campus Academic Technology Team.
• Watch this 3-minute video for more info, and/or refer to the information below.

Why is this change needed?

• The Request Help widget causes confusion because it requires a login that sometimes disrupts navigation of the homepage by "jumping" the user to the bottom of the page.
• The widget is not very visible at the bottom of the page, and therefore not used by instructors who could find it very helpful.

Can I "Collapse" the widget if I don't need it?

Yes! You can use the widget's drop-down arrow to Collapse it, and create more room on your homepage.

Questions?

Contact the IT Helpdesk at 952-358-8181 or through the IT Portal.