Screen stuck at Loading.... when Adding a File in D2L from OneDrive

Issue:   When trying to add a File (assignment) in D2L from OneDrive, the screen is stuck at Loading....   (as displayed in the photo below):

 

Steps on How To Fix this Issue:

1.  Click on Disconnect in the lower right corner of the screen, to temporarily disconnect your OneDrive Connection.

 

2.  After disconnecting, then click on Connect to re-connect the OneDrive session.

3.  Click on Add to upload the File to D2L.

4.  If still not working, click on Repeat Step # 1 again, to Disconnect your OneDrive, and follow next steps.

5.  Re-start your device, log back into D2L, and click on Add to upload the File.

 

For further information, please refer to these videos:

Using the OneDrive app to scan and upload files to D2L Brightspace

Using the OneDrive app to scan and upload documents or photos to D2L Brightspace

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Details

Article ID: 140814
Created
Fri 1/21/22 2:27 PM
Modified
Thu 7/21/22 7:37 AM